FAQ

Common Questions

Read our frequently asked questions about printer repairs.

Common Questions

How quickly can you respond to a repair request?

We aim to respond to all enquiries within the hour and can usually schedule a same-day repair appointment depending on your location and availability.

Do you offer repairs for all printer brands?

Yes, our technicians are trained to repair all major printer makes and models, including HP, Brother, Canon, Epson, Lexmark, Samsung, Xerox, and more.

What areas of Sydney do you service?

We service the entire Sydney metro area, so wherever your business is located, we can help.

What if my printer problem requires a replacement part?

Our technicians carry a wide range of common parts and can usually source any additional parts needed within a short timeframe to minimise downtime.

What happens if my printer is under warranty?

We can still help! We'll diagnose the issue and advise you on the best course of action, which may involve contacting the manufacturer for warranty repairs.

Can you repair photocopiers as well?

Yes, we offer repair services for photocopiers in addition to printers. Our technicians are skilled in servicing all types of office equipment.

How much does a typical repair cost?

The cost of repairs varies depending on the specific issue. However, we offer transparent pricing and will provide a quote before commencing any work.

What payment methods do you accept?

We accept all major credit cards, EFTPOS, and direct deposit for your convenience.

How can I leave feedback about your service?

We value your feedback and appreciate you taking the time to let us know about your experience. You can leave a review on our website, Google My Business page, or social media channels.