Get in Touch with an Expert Today
Contact us today and have our expert technicians diagnose and fix your printer problems in a flash. We offer convenient on-site repairs, fast turnaround times, and satisfaction guaranteed.
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Office Details
Superior Office Machines Pty Ltd
ABN: 20 145 763 800
Call Us
Call Direct: 1300 786 866
Phone: (02) 9831 1103
Mobile: 0425 233 399
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Payment Methods
Accounts available, click here for application form
All credit card payments accepted
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Keep Your Office Running Smoothly with Superior Office Machines, our team is dedicated to delivering quality, affordable repairs that get your equipment back up and running fast.
Stephanie Black2024-03-28Very professional service!Sue De Silva2024-03-28My printer was fixed so fast and job well doneAbbey Hbous2022-09-12Highly recommended! Fred took the time to understand my business and provided me with a solution for an office multifunctional printer. Fred is easy to deal with and provides great service…Ruby Oueik2022-09-08Fred at Superior office machines always goes over and beyond for our business. His service is always so professional and prompt. Can always rely on SOM to be there when we need them ! Thank you for all that you do !Chloe Lovell2022-09-08These guys have helped us a lot with any and all issues we have run into, they are always very helpful and friendly! They get any problems we face fixed quickly and efficiently. - Rehab Options Injury ManagementFlightless Eegle2022-08-31Superior have been servicing our companies machines for over 5 years now, in that time they have been extremely prompt and reliable. Will be recommending Fred to others for their printer repairs.OnSolution Web2022-08-24Superior Office Machines has been our go to for the last 4+ years and anytime we have had an issue with our Fuji Xerox, we've rung up Fred and he has arrived within the day. He's knowledgeable about any issues we have encountered and has always provided a quick solution to get us up and running again. Fred is thorough in his check-ups and is always a step ahead to make sure we don't run out of toner or ink. We would definitely recommend this company for your printer needs and have always been happy with their service! (+ Fred looks like he could carry a printer in each hand with ease)
Common Questions
How much will it cost to repair my printer?
The cost of repairing your printer depends on several factors, including the type of printer, the nature of the issue, and whether any parts need to be replaced. Simple repairs may range from AUD $50 to AUD $100, while more complex issues could be several hundred dollars. For an accurate estimate, please contact us with details about your printer and the problem.
Will repairing my printer void its warranty?
No, repairing your printer with Superior Office Machines will not void its warranty. We follow manufacturer guidelines and use authorised parts to ensure your warranty remains intact.
How long will it take to repair my printer?
The repair time depends on the complexity of the issue. Simple repairs can often be completed within a day, while more complicated problems may take a few days. We strive to complete all repairs as quickly and efficiently as possible to minimise downtime for your office.
Do you offer on-site repairs or do I need to bring my printer to you?
We offer both on-site and off-site repair services. For convenience, we can send a technician to your location. Alternatively, you can bring your printer to our service centre. Please contact us to schedule an appointment or for more information.
Do you use genuine parts for repairs?
Yes, we use genuine parts for all our repairs to ensure the highest quality and compatibility with your printer. This helps maintain the performance and longevity of your equipment.
Do you offer a guarantee or warranty on your repair work?
Yes, we offer a warranty on all our repair work. If the same issue reoccurs within the warranty period, we will fix it at no additional cost. Our commitment to quality ensures you receive reliable and long-lasting repair solutions.
Do you offer service agreements or maintenance plans?
Yes, we provide service agreements and maintenance plans tailored to your needs. These plans include regular check-ups and preventive maintenance to keep your printers and photocopiers in optimal condition, reducing the likelihood of unexpected breakdowns. Contact us to learn more about our customised maintenance plans.
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