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Superior Service, Superior Results
All Sydney Metro Areas
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1300 786 866

Dear Customer,

We take the impact of the coronavirus (COVID-19) seriously and the health and safety of our customers and team members is a top priority, thus we have implemented enhanced health and safety measures to safeguard our team and our customers.

At present we remain available for service and will continue to reinforce these practices:

  • increase hand-washing frequency.
  • cleaning of all workspaces and high-touch surfaces at regular intervals.
  • minimising person-to-person contact by wearing gloves when handling customers’ equipment and supplies.
  • thoroughly sanitising all equipment upon receipt and return.
  • team members are asked to remain home if they have any sign of illness.
  • Public health is a shared responsibility and we are committed to doing our part to keep our communities safe.

We ask that customers exercise the same level of caution and diligence when it comes to personal health and hygiene so that we may all stay safe and healthy.

Tax Breaks – Printer / Copier Repairs and Consumables

We understand that many employers have asked staff to work from home for an extended period.

If you work from home, you can claim the equipment-related proportions of household costs such as:

  • Consumables (like printer ink/toners) and stationery;
  • Costs of repairing home office equipment, furniture and furnishings
  • Depreciation of office equipment and computers;

Small capital items such as furniture and computer and Printer / Scanner equipment costing less than $300 can be written off in full immediately (they don’t need to be depreciated).

Check the ATO website for more information and thank you for your support and cooperation as we deal with this unprecedented challenge.

Stay safe.

Maintenance Contract Sydney

Cover yourself against unnecessary delays and downtime with a Superior Office Machines' unique Maintenance Contract.

Welcome to Superior Office Machines, your trusted partner for comprehensive printer maintenance contracts. In today’s fast-paced business world, the efficient functioning of your office equipment is crucial. Downtime due to printer issues can disrupt your workflow and hinder productivity. That’s where Superior Office Machines steps in with our specialised printer maintenance contracts, designed to keep your office humming smoothly.

The Benefits of Our Printer Maintenance Contracts

 

Cost-Efficiency: When you choose our maintenance contract, you are making a smart financial decision. It’s more cost-effective than addressing printer issues on a case-by-case basis. Our fixed monthly or annual fees provide budget predictability.
Proactive Maintenance: We don’t just wait for things to break. Our proactive approach includes regular inspections, cleaning, and firmware updates to prevent issues before they occur.

Expert Technicians: Our technicians are highly trained and certified to work on a wide range of printer brands and models. They have the knowledge and expertise to diagnose and resolve issues quickly.

Priority Service: As a contract holder, you enjoy priority service. Your issues move to the top of our queue, ensuring minimal disruption to your operations.

Reduced Downtime: With our maintenance contracts, you can expect significantly reduced downtime. We respond swiftly to any printer problems, keeping your office running smoothly.

Replacement Parts: If a part needs replacement, you won’t have to worry about additional costs. Our contracts often include the provision of replacement parts at no extra charge.

Tailored Solutions: We understand that each office has unique needs. Our contracts can be tailored to suit the specific requirements of your business, ensuring you get the coverage you need.

Detailed Reporting: Our contracts include regular reporting on the health and performance of your printers. You’ll have complete transparency into the status of your equipment.

An individual contract covers each printer for call out charges, labour and parts for a 12 months plus priority callouts and discount rates available for multiple machine contracts.

Contract includes:

All call-outs – No hidden costs
All labour – No time related additional costs
All spare parts – Only genuine parts are fitted to maintain reliability
All preventative maintenance – Regular servicing reduces downtime
Target response time 4 hours – Quick response means no backlog of work
Qualified technicians – Experienced technicians reduce downtime
First time fix ratio 98% – Low recall rates maximise up-time
Local technicians – Maintains response time, keeps continuity
Customer training programme – For the life of the equipment we will offer you a full
Training programme – to maintain efficiency and save you time
Dedicated parts stock in car – 98% of the time we can fix on first visit reducing downtime
National spares distribution – Minimise request time, reduce fix time, shorten delays
First contact fault finding – Can eliminate basic calls, saving time
HP printers, Lexmark Printers & Kyocera printers are just some of the printer makes we repair.

Maintenance Contract Packages

GOLD

Call 1300 786 866 for price
  • All parts, labour and consumables
  • 1 scheduled maintenance check every 3 months
  • No callout fee

SILVER

Call 1300 786 866 for price
  • All labour
  • 1 scheduled maintenance check every 3 months
  • No callout fee

BRONZE

Call 1300 786 866 for price
  • 1 scheduled maintenance check every 3 months
  • No callout fee

A Partnership Built on Trust

Superior Office Machines has earned a reputation for excellence in printer maintenance contracts by consistently delivering top-notch service to our clients. We pride ourselves on building long-term relationships with our customers, based on trust and reliability.

When you choose Superior Office Machines, you’re not just getting a printer maintenance contract; you’re gaining a partner who is dedicated to the success of your business. We take the hassle out of printer maintenance, so you can focus on what matters most – growing your business.

BOOK A SERVICE ONLINE

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OR CALL US NOW FOR A FREE QUOTE

1300 786 866

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