General Maintenance

Expert Printer Repair for All Major Brands & Models in Sydney

Don't let printer problems slow down your business. Superior Office Machines offers fast and reliable printer repairs to get you back up and printing quickly. Our experienced technicians can handle any issue, ensuring your printer runs smoothly and efficiently.

General Maintenance
General Maintenance

Expert Maintenance to Keep Your Printing Running Smoothly

Superior Office Machines provides comprehensive printer maintenance services designed to keep your business operational.

Fully Qualified

Our certified technicians will diagnose and solve any printer issue, from simple ink replacements to complex hardware repairs. We use genuine parts and the latest techniques to ensure your printer is back in top condition.

Fast Results

With our commitment to fast turnaround times, you won't be waiting long to get back to printing important documents.

With our expertise and commitment to quick turnaround times, Superior Office Machines will get your printers back up and running efficiently, minimising downtime and keeping your business productive.


Prevention Better Than Cure

Our preventative maintenance service is designed to keep your printer in top condition. Our certified technicians will thoroughly clean your printer, removing dust and debris that can cause jams and print quality issues.

We'll also perform a diagnostic check to identify any potential problems before they become major issues.

Leave it to the experts

Printers are complex machines with delicate components. Attempting repairs yourself can lead to further damage, voiding your warranty and incurring more expensive repairs. Our technicians are trained to handle all printer issues efficiently and safely, saving you time and frustration.

We're committed to getting your business back up and running quickly, minimising downtime and keeping your printing needs met.

General Maintenance

GET 30% OFF THE CALLOUT FEE

All first-time customers can get up to 30% off your callout fee for the first job. Simply mention “WEBSITE OFFER” when booking your job to receive a discount. Conditions Apply.

Or call: 1300 786 866
EPSON Canon TOSHIBA SAMSUNG RICOH PANASONIC OKI LEXMARK FujiXerox Slider KYOCERA KONICA MINOLTA HP SHARP Brother FujiFilm Slider
EPSON Canon TOSHIBA SAMSUNG RICOH PANASONIC OKI LEXMARK FujiXerox Slider KYOCERA KONICA MINOLTA HP SHARP Brother FujiFilm Slider
EPSON Canon TOSHIBA SAMSUNG RICOH PANASONIC OKI LEXMARK FujiXerox Slider KYOCERA KONICA MINOLTA HP SHARP Brother FujiFilm Slider
EPSON Canon TOSHIBA SAMSUNG RICOH PANASONIC OKI LEXMARK FujiXerox Slider KYOCERA KONICA MINOLTA HP SHARP Brother FujiFilm Slider
PRINTER PROBLEMS

We Fix all Common Printer Problems

Paper jams & misfeeds

We can efficiently clear any paper jams and ensure smooth paper feeding through your printer.

Toner or ink problems

Whether it's installation, low ink, or streaking issues, we can resolve any problems related to your printer cartridges.

Network Connectivity

We can troubleshoot and fix any connectivity issues preventing your printer from connecting to your network including wired and wireless connections.

Drum units

In laser printers, the drum unit works in conjunction with the toner cartridge. Our technicians can diagnose and address any issues with the drum unit.

Poor print quality

Streaks, smudging, fading, we can diagnose and resolve any issues affecting your print quality, ensuring clear and professional-looking prints.

Error messages

Don’t let cryptic error messages stop your workflow. We’ll decipher the codes and resolve the underlying issue.

Power issues

Is your printer refusing to turn on? We’ll troubleshoot any power supply problems and get your printer back online.

Slow printing speed

We can diagnose and resolve any issues causing slow printing speeds, ensuring optimal printer performance.

Unexpected noises

We can diagnose and resolve any issues causing strange noises that could indicate deeper mechanical issues before they become more costly.

HOW IT WORKS

Our Simple 4-Step Process

01

Book a Service

Contact us by phone or visit our website to book a printer repair service at your convenience. We offer flexible appointment options to fit your schedule.

02

Diagnosis & Quote

Our technician will thoroughly diagnose the problem with your printer and provide you with a transparent quote for the repair before any work begins.

03

Repair & Testing

Once you approve the quote, our technician will repair your printer using high-quality parts. They will then thoroughly test it to ensure it's functioning correctly.

04

Pickup or Delivery

Choose to have your printer repaired on-site at your office or home, or drop it off at our workshop for repair. We also offer convenient pickup and delivery services for an additional fee.

Why should you choose Superior Office Machines?

Common Printer Repair Questions

How often should I have my printer serviced?

The frequency of preventative maintenance depends on how heavily you use your printer. If you print high volumes regularly, we recommend servicing every 6 months. For lower usage, annual servicing is usually sufficient.

Do you offer repairs for all printer brands?

Yes, our technicians are trained to repair all major printer makes and models, including HP, Brother, Canon, Epson, Lexmark, Samsung, Xerox, and more.

What areas of Sydney do you service?

We service the entire Sydney metro area, so wherever your business is located, we can help.

How long does a typical printer repair take?

Most repairs can be completed within 24 hours, minimising disruption to your workflow. In urgent situations, we also offer emergency repair services to get your printer back up and running as quickly as possible.

Do you offer warranty repairs?

Even if your printer is under warranty, we can still help! We can diagnose the issue and advise you on the best course of action, which may involve contacting the manufacturer for warranty repairs.

Can you repair photocopiers as well?

Yes, we offer repair services for photocopiers in addition to printers. Our technicians are skilled in servicing all types of office equipment.

How do I prepare my printer for your technician?

There's no need for any special preparation. Just ensure your printer is plugged in and easily accessible for our technician to inspect and repair.

What payment methods do you accept?

We accept all major credit cards, EFTPOS, and direct deposit for your convenience.

How can I leave feedback about your service?

We value your feedback and appreciate you taking the time to let us know about your experience. You can leave a review on our website, Google My Business page, or social media channels.

Don't let printer problems slow down your business. Contact us today to schedule your printer maintenance service. Call us or enquire online for a free quote.

Stephanie Black
Stephanie Black
2024-03-28
Very professional service!
Sue De Silva
Sue De Silva
2024-03-28
My printer was fixed so fast and job well done
Abbey Hbous
Abbey Hbous
2022-09-12
Highly recommended! Fred took the time to understand my business and provided me with a solution for an office multifunctional printer. Fred is easy to deal with and provides great service…
Ruby Oueik
Ruby Oueik
2022-09-08
Fred at Superior office machines always goes over and beyond for our business. His service is always so professional and prompt. Can always rely on SOM to be there when we need them ! Thank you for all that you do !
Chloe Lovell
Chloe Lovell
2022-09-08
These guys have helped us a lot with any and all issues we have run into, they are always very helpful and friendly! They get any problems we face fixed quickly and efficiently. - Rehab Options Injury Management
Flightless Eegle
Flightless Eegle
2022-08-31
Superior have been servicing our companies machines for over 5 years now, in that time they have been extremely prompt and reliable. Will be recommending Fred to others for their printer repairs.
OnSolution Web
OnSolution Web
2022-08-24
Superior Office Machines has been our go to for the last 4+ years and anytime we have had an issue with our Fuji Xerox, we've rung up Fred and he has arrived within the day. He's knowledgeable about any issues we have encountered and has always provided a quick solution to get us up and running again. Fred is thorough in his check-ups and is always a step ahead to make sure we don't run out of toner or ink. We would definitely recommend this company for your printer needs and have always been happy with their service! (+ Fred looks like he could carry a printer in each hand with ease)

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