Cost Effective Maintenance Contracts
Superior Office Machines offers customised maintenance contracts to keep your Sydney business printing smoothly. Our comprehensive plans ensure your equipment receives regular preventative care, minimising downtime and maximising productivity.
Tailored Maintenance Solutions for Reliable Results Every Day
Our personalised maintenance contracts are designed to take the hassle out of printer and photocopier maintenance. We work with you to understand your specific printing needs and equipment usage to create a tailored plan that includes:
- Scheduled preventative maintenance
- Priority response times
- Discounted repairs
- Toner & ink cartridge management
Why Choose Superior Office Machines?
Fully Qualified
Our team is comprised of certified technicians with extensive experience repairing all major printer and photocopier brands and models.
Fast Results
We prioritise quick response times and efficient solutions to keep your printing operations running smoothly.
Friendly Service
Our team is dedicated to providing exceptional customer service and clear communication throughout the entire process.
Avoid Major Breakdowns
Preventative maintenance can identify and address minor issues before they escalate into major breakdowns, saving you time and money in the long run.
Leave it to the Experts
Printers and photocopiers are complex machines with delicate components. Attempting DIY repairs can cause further damage, void warranties, and lead to more expensive repairs in the long run. Our technicians possess the expertise and experience to diagnose and fix all printing and photocopying issues efficiently and safely, minimising downtime and keeping your business productive.
GET 30% OFF THE CALLOUT FEE
All first-time customers can get up to 30% off your callout fee for the first job. Simply mention “WEBSITE OFFER” when booking your job to receive a discount. Conditions Apply.
Or call: 1300 786 866
Paper jams & misfeeds
We can efficiently clear any paper jams and ensure smooth paper feeding through your printer.
Toner or ink problems
Whether it's installation, low ink, or streaking issues, we can resolve any problems related to your printer cartridges.
Network Connectivity
We can troubleshoot and fix any connectivity issues preventing your printer from connecting to your network including wired and wireless connections.
Drum units
In laser printers, the drum unit works in conjunction with the toner cartridge. Our technicians can diagnose and address any issues with the drum unit.
Poor print quality
Streaks, smudging, fading, we can diagnose and resolve any issues affecting your print quality, ensuring clear and professional-looking prints.
Error messages
Don’t let cryptic error messages stop your workflow. We’ll decipher the codes and resolve the underlying issue.
Power issues
Is your printer refusing to turn on? We’ll troubleshoot any power supply problems and get your printer back online.
Slow printing speed
We can diagnose and resolve any issues causing slow printing speeds, ensuring optimal printer performance.
Unexpected noises
We can diagnose and resolve any issues causing strange noises that could indicate deeper mechanical issues before they become more costly.
Our Simple 4-Step Process
Book a Service
Contact us by phone or visit our website to book a printer repair service at your convenience. We offer flexible appointment options to fit your schedule.
Diagnosis & Quote
Our technician will thoroughly diagnose the problem with your printer and provide you with a transparent quote for the repair before any work begins.
Repair & Testing
Once you approve the quote, our technician will repair your printer using high-quality parts. They will then thoroughly test it to ensure it's functioning correctly.
Pickup or Delivery
Choose to have your printer repaired on-site at your office or home, or drop it off at our workshop for repair. We also offer convenient pickup and delivery services for an additional fee.
Why should you choose Superior Office Machines?
Reliable and professional service
Superior Office Machines guarantee a 4-hour response time, on-the-spot servicing, and emergency call-outs.
Our team of experts are happy to walk you through our timely services so that you are familiar with the service you are receiving.
We strive to constantly deliver exceptional office repairs Sydney-wide as well as customer service and are dedicated to bringing your equipment back up in no time.
Experienced Printer Repair & Copier Service Specialists
At Superior Office Machines, we understand the critical role printers and photocopiers play in keeping your business running smoothly.
That's why we offer a team of highly experienced and certified technicians dedicated to providing exceptional repair and service solutions for all major brands and models.
With years of industry experience, our technicians have the expertise to diagnose and fix even the most complex printer or photocopier problems efficiently and accurately. They are constantly undergoing training to stay up-to-date with the latest technologies, ensuring they can handle any issue your equipment throws their way.
We take pride in our commitment to quality workmanship and use genuine parts whenever possible to ensure the optimal performance and longevity of your equipment.
Competitive Rates
We understand that keeping your business running smoothly is a priority, but unexpected repair costs shouldn't break the bank.
That's why Superior Office Machines offers competitive rates for all our printer and photocopier repair services.
We believe in transparent pricing, so you'll always receive a clear and upfront quote before any work commences. This allows you to make informed decisions and budget accordingly.
In addition to competitive repair rates, we also offer a variety of service options to suit your specific needs and budget. Whether you require a one-off repair or prefer the peace of mind of a preventative maintenance contract, we have a solution that's right for you.
Local Sydney Based
Superior Office Machines is a local Sydney business, proudly serving the entire Sydney metro area. This means you can benefit from our prompt response times and personalised service.
Our technicians are familiar with the local area and can be on-site at your office quickly to diagnose and fix your printer or photocopier problem, minimising downtime and disruption to your workflow.
We are committed to providing exceptional customer service and building long-term relationships with our clients.
You can rely on our friendly and professional team to answer your questions, address your concerns, and keep you informed throughout the repair process.
By choosing Superior Office Machines, you're not just choosing a reliable repair service, you're choosing a partner dedicated to supporting your business success.
Common Printer Repair Questions
What are the benefits of a maintenance contract?
Maintenance contracts offer peace of mind, ensure preventative care, minimise downtime, prioritize your service needs, and potentially reduce overall printing costs.
Can I customise a maintenance contract for my needs?
Absolutely! We tailor our plans to your printing volume, equipment usage, and budget.
How much do maintenance contracts cost?
The cost of a maintenance contract depends on the specific services included and the frequency of maintenance visits. Contact us today for a free quote.
What happens if my printer or photocopier requires a replacement part during a maintenance visit?
The cost of parts may be additional depending on your contract. However, you'll benefit from discounted repair rates included in your plan.
Do your maintenance contracts cover toner and supplies?
We can include toner and ink cartridge management in your contract, ensuring a steady supply and potentially reducing costs. Please ask for more information and pricing.
Can I cancel my maintenance contract?
Yes, we offer flexible contract terms. Contact us to discuss your options.
How do I know which maintenance plan is right for me?
Our team will assess your printing needs and recommend the most suitable plan based on your specific requirements.
Stop worrying about printer and photocopier problems. Get in touch today to discuss a personalised maintenance contract and ensure peace of mind printing for your Sydney business.
Stephanie Black2024-03-28Very professional service!Sue De Silva2024-03-28My printer was fixed so fast and job well doneAbbey Hbous2022-09-12Highly recommended! Fred took the time to understand my business and provided me with a solution for an office multifunctional printer. Fred is easy to deal with and provides great service…Ruby Oueik2022-09-08Fred at Superior office machines always goes over and beyond for our business. His service is always so professional and prompt. Can always rely on SOM to be there when we need them ! Thank you for all that you do !Chloe Lovell2022-09-08These guys have helped us a lot with any and all issues we have run into, they are always very helpful and friendly! They get any problems we face fixed quickly and efficiently. - Rehab Options Injury ManagementFlightless Eegle2022-08-31Superior have been servicing our companies machines for over 5 years now, in that time they have been extremely prompt and reliable. Will be recommending Fred to others for their printer repairs.OnSolution Web2022-08-24Superior Office Machines has been our go to for the last 4+ years and anytime we have had an issue with our Fuji Xerox, we've rung up Fred and he has arrived within the day. He's knowledgeable about any issues we have encountered and has always provided a quick solution to get us up and running again. Fred is thorough in his check-ups and is always a step ahead to make sure we don't run out of toner or ink. We would definitely recommend this company for your printer needs and have always been happy with their service! (+ Fred looks like he could carry a printer in each hand with ease)
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