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Dear Customer,

We take the impact of the coronavirus (COVID-19) seriously and the health and safety of our customers and team members is a top priority, thus we have implemented enhanced health and safety measures to safeguard our team and our customers.

At present we remain available for service and will continue to reinforce these practices:

  • increase hand-washing frequency.
  • cleaning of all workspaces and high-touch surfaces at regular intervals.
  • minimising person-to-person contact by wearing gloves when handling customers’ equipment and supplies.
  • thoroughly sanitising all equipment upon receipt and return.
  • team members are asked to remain home if they have any sign of illness.
  • Public health is a shared responsibility and we are committed to doing our part to keep our communities safe.

We ask that customers exercise the same level of caution and diligence when it comes to personal health and hygiene so that we may all stay safe and healthy.

Tax Breaks – Printer / Copier Repairs and Consumables

We understand that many employers have asked staff to work from home for an extended period.

If you work from home, you can claim the equipment-related proportions of household costs such as:

  • Consumables (like printer ink/toners) and stationery;
  • Costs of repairing home office equipment, furniture and furnishings
  • Depreciation of office equipment and computers;

Small capital items such as furniture and computer and Printer / Scanner equipment costing less than $300 can be written off in full immediately (they don’t need to be depreciated).

Check the ATO website for more information and thank you for your support and cooperation as we deal with this unprecedented challenge.

Stay safe.

Get Your HP Printer Back on Track: Tips and Tricks for Effective Troubleshooting

May 15, 2023

When your HP printer stops working, it can be frustrating and cause delays in your work. Whether you’re dealing with a connectivity issue, a paper jam, or a software problem, troubleshooting your printer can be daunting. Fortunately, with a few simple tips and tricks, you can quickly resolve most issues and get your printer back up and running smoothly.

Here are the 4 tricks for effective troubleshooting

Restart your Printer
This simple step can help resolve issues related to connectivity, software, and other technical problems. To restart your HP printer, turn it off, unplug it from the power source and plug it back in. Afterwards, turn the printer on and check if the issue is resolved.

Check the Connectivity
Ensure that your printer is correctly connected to the power source, your computer or network, and that the wireless settings are correct. If the printer is connected to your computer via a USB cable, ensure that the cable is plugged in correctly.

Clear Any Paper Jams
This can occur when there is a blockage in the paper path, causing the paper to get stuck. To resolve this issue, carefully remove any torn paper or debris that may be causing the issue. Afterward, reload the paper, and try printing again.

Check Ink and Toner Levels
If the ink or toner levels are fine, but the print quality is poor, it could be an issue with the print heads. You can run the printer’s cleaning function to clear any clogged print heads, or you can perform a manual cleaning if the cleaning function is not effective.

Get Your HP Printer Back on Track: Tips and Tricks for Effective Troubleshooting

Don’t let a malfunctioning HP printer get in the way of your printing needs.
Remember to always start with the basics, such as checking the connections and restarting the printer. If these don’t work, move on to more advanced troubleshooting techniques like updating drivers and resetting the printer. By following the tips and tricks we’ve outlined, you can troubleshoot most issues and get your printer back on track in no time.

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